The #1 Optical Lab Management Software for High-Quality Lens Production
Join over 1,000 labs worldwide in automating workflows, reducing errors, and scaling production seamlessly.
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Comprehensive optical LMS that centralises and streamlines business and production processes
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Handles edging, freeform, and conventional lens processing
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Modular platform that adapts to your lab’s needs
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Integrates order management, production automation, and real-time performance tracking into one seamless system
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Customer Spotlight: LensDirect.com
Mike Michinski, Operations Director at LensDirect.com, shares how Innovations transformed their optical lab with automation, streamlining high-volume production.
“Innovations’ flexibility and rules engine really won me over. With hundreds of jobs moving through daily, automating as much as possible and reducing technician workload has been a game-changer. Innovations automates almost everything.”
Features
Workflow Monitor
Analyze in real-time personnel and equipment performance. Empower leadership decisions based on data.
Production Scheduler
Reduce call center time spent updating eyecare professionals (ECPs) by providing them with an accurate estimation of job completion. Improve customer satisfaction and free resources up.
Freeform Integrations
Link seamlessly with all major freeform lens design software (LDS) providers. Innovations integrates with LDS suppliers such as IOT, Essilor, Zeiss, Seiko, Hoya, Shamir and many others.
Advanced Reporting
Use hundreds of preloaded customizable report templates covering all aspects of lab management.
InnovaWeb
A secure web-based module that enables lab managers to remotely access and streamline lab operations, including order tracking, status updates, customer management, and supports data-driven decision-making.
Job Staging
Keep track of all 'parts' of a job when outsourced or waiting for frame to come, streamlining frame and lens matching process.
Lablink and Electronic Ordering
ECPs submit orders remotely and view job status at the lab with the web-based Lablink ordering module.
Pricing and Accounts Receivable
Automatically create invoices based on general or customer specific price lists for lenses, frames and miscellaneous items.
Inventory Management
Manage inventory, tracking stock usage, back-order and vendor data. Automatically generate purchase orders.
Rules Engine
Create rules using jobs' data to influence any aspect of production.
Master Lens Database
Access the world's most comprehensive lens database, with over 3.5 million SKUs updated monthly.
Equipment Integrations
Integrate with all Optical Manufacturers Association (OMA) compliant equipment, including edging, blocking, tracing and surfacing machines.
Surfacing Calculations and Machine Links
Industry-leading lens calculation engine. Unlimited connections with lab manufacturing equipment.
Software Integrations
Innovations integrates with Practice Management Systems (PMS), such as Acuitas and offers bi-directional connectivity with Enterprise Resource Planning (ERP) systems.
Form Printing
Customize worktickets, invoices, statements, labels and all printed materials.
EasyPost
Integrate shipping label creation and carrier service for faster shipments and track real-time deliveries.
Frequently Asked Questions
Can Innovations scale with my lab as it grows?
Yes. Whether you’re running a small operation or managing large-scale production, Innovations is built to scale seamlessly, keeping operations efficient as demand increases.
Does Innovations provide real-time updates on patient orders?
Absolutely. Retail teams and clinicians can access live order status directly within Innovations, making it easy to keep patients informed about when their glasses or specialty lenses will be ready.
What kind of support does Ocuco provide for Innovations?
Our JIRA-based support platform gives labs full visibility into every ticket, including who’s handling it, next steps, and expected timelines. Most queries are responded to within 24 hours and resolved in just a few.
Is my data secure with Innovations?
Yes. Most customers run Innovations on-premise, giving them full control over data access and integrity. For added flexibility, the InnovaWeb module provides secure remote access for order tracking, status updates, customer management, and data-driven decision-making - all while maintaining strict protection standards.

